Privacy Policy

INTRODUCTION

This document is an electronic record in terms of the National Information Technology Development Agency Act, 2007 and its Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the National Information Technology Development Agency Act, 2007. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your use of the Vixstores Ltd website (www.Vixstores.com.ng) (hereinafter referred to as “Vixstores.com.ng.”) and services and tools are governed by the following terms and conditions as applicable to Vixstores.com.ng If you transact on Vixstores.com.ng, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website, you shall be contracting with Vixstores.com.ng Online retail shop, a company incorporated under Companies and Allied Matters Act, 2020 with registered office at 60B Border Road Ikom, Cross River State, Nigeria and these terms and conditions constitute your binding obligations.

For the purpose of these terms of use, wherever the context so require ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as a Registered User using the computer systems of Vixstores.com.ng.

When you use any of the services provided by Vixstores.com.ng, including but not limited to, (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. Vixstores.com.ng reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Vixstores.com.ng grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

CONSENT

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

PRIVACY POLICY

Vixstores.com.ng is committed to protecting the privacy and security of all personal and/or sensitive information (the “Personal Data”) related to its employees, customers, business partners, suppliers, contractors, and whichever party the company is and will be engaged with. For this reason, uniform practices and procedures for collecting, recording, consolidating, updating, disclosing, storing, accessing, transferring, retaining, destructing and disposing of Personal Data by the Company are hereby adopted, in order to process Personal Data fairly, appropriately, and lawfully. This Privacy Policy sets out the use, protection, and control of the company over the personal data it processes.

COLLECTION OF USERS (PERSONAL) INFORMATION

Whenever you use the application or visit our website, we may collect certain technical data about its use, such as the Internet protocol (IP) address, information such as previously or subsequently viewed web pages, duration of each visit / session, the identity of the Internet device (ID) or media access control address, as well as information about the manufacturer, model and operating system of the device you use to access the application or our website.

When you use our website, we will explicitly request your permission to obtain the required information, so as to collect and store the information you provide to us from time to time. Our main purpose in doing so is to provide you with safe, efficient, smooth service and personalized experience and service. This allows us to provide services and features that meet your needs, and customize our platform to make your experience safer and easier, and to improve the services we provide. More importantly, we collect the personal information we deem necessary to achieve these purposes.

We will never disclose your personal information to third parties without your authorization. The personal information collected from you includes:

1. Your full name;
2. Email;
3. Gender;
4. Photography;
5. Postal address;
6. ZIP code;
7. Family details;
8. University / college details;
9. Phone number;
10. Permanent account number (identity card);
11. Academic records and certificates.

Whenever possible, we will specify required and optional fields. By choosing not to use specific services or features on the platform, you can always choose not to provide any information. We will also collect user account data, including the user’s email address and public personal information. Account information, depending on the social network or network platform (such as Google or Facebook) you use to log in to the application. This information is required during the registration process to access our services, and can also be used to fill in relevant fields during the process of filling in the application program interface. In addition, when you create a free account with us, we will also collect other identifiable information, such as your transaction history on the platform, as described below. Although you can browse certain parts of the platform without registering as described above, certain activities (—————–) require registration and provide the above details. Vixstores.com.ng will clearly display the personal information collected from you, and you can choose not to provide such personal information. However, this will limit the services provided to you on the website. Vixstores.com.ng also collects mobile phone numbers for verification in order to verify the status of the active SIM card on the device, uniquely identify it and prevent fraud and unauthorized access. It is mandatory for the face recognition process of our application to collect your personal information in order to ensure the completion and authentication of your personal information. In this sense, the microphone and camera permissions will be mandatory.

PURPOSE OF COLLECTING PERSONALLY IDENTIFIABLE INFORMATION

Vixstores.com.ng makes use of your personal data in accordance with the following purposes: Original and necessary purposes for the provision of the service.

1. Identification of the applicant and / or client, as the case may be.
2. Integration of the information file of our client.
3. Management, control, administration and processing of the client’s application.
4. Management, control, administration, execution and fulfillment of the client’s relationship with Vixstores.com.ng
5. Investigation of changes in the client’s transactional profile.
6. Compliance with fiscal or commercial obligations.
7. Attention to customer queries, doubts, clarifications or complaints.
8. Statistics and historical record of users and clients.
9. Creation, maintenance and training of Vixstores.com.ng ‘s predictive risk models.
10. Maintain the security of information and operations.
11. Protection against cases of identity theft.

COLLECTION OF MOBILE NUMBERS AND EMAILS

When you sign up with us, we collect your mobile number and email address to uniquely identify you. This helps us to prevent identity theft.

COLLECTION OF LOCATION

We collect and upload location information from your device to reduce the risk of your account. We will store your location information in our system database.

STORAGE

We require the storage information permission that allows the Website to enable you to upload photos and/or documents to for retail.

CAMERA

We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos of your goods and available services for retail.

DATA PRIVACY/SECURITY

We believe that data security is a very important thing, so we have technical, physical, management and legal mechanisms to protect your information, such as servers with high computer security measures and SSL certificates for secure connections to ensure privacy. And protect the collected personal data from damage, loss, alteration, destruction or unauthorized use, access or processing. At any time, we will not disclose, share, or transmit your personal information to third parties without your authorization.

COLLECTION OF USERS NON-PERSONAL INFORMATION

We automatically track certain information about your costumer behavior on our platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users and improve our services. This information is compiled and analyzed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address.

COOKIES POLICY

Cookies are small data files that a website stores on your computer. We will use cookies on our website similar to other online retail websites / apps and online marketplace websites / apps. Use of this information helps us identify you in order to make our website more user friendly.

Most browsers will allow you to decline cookies but if you choose to do this it might affect the service on some parts of our website. If you choose to make a purchase through the website, we collect information about your buying behavior.

We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we collect such information into a file specific to you.

USE AND DISCLOSURE OF YOUR PERSONAL AND OTHER INFORMATION

We access, store and use the information we collect from you to provide our Services, as well as to research and develop new ones. We use personal information to provide the services you request, to customize your user experience and to improve our services. To the extent we intent to use your personal information to market any product to you, we will provide you the ability to opt-out of such uses.

CHANGES IN THIS PRIVACY POLICY

Vixstores.com.ng reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case, any changes are made in the Privacy Policy, we shall update the same on the website. Once posted, those changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitute Your acceptance of the changes and the amended Privacy Policy.

ACCESSING YOUR INFORMATION / CONTACTING US

At any point of time users can choose to edit/modify or delete/withdraw any Personal Information shared for use of the platform. Please note that deleting or withdrawing information may affect the Services we provide to you. In case of modification of Personal Information, users will be required to furnish supporting documents relating to change in Personal Information for the purpose of verification by the Company.

YOUR PRIVACY CONTROLS

You have certain choices regarding the information we collect and how it is used. Your device may have controls that determine what information we collect. For example, you can modify permissions on your Android device for access to Camera or Audio permissions.

Delete your entire App account. You can also request to remove content from our servers based on applicable law or by writing to our Grievance Officer.

SECURITY PRECAUTIONS/THIRD PARTY PRIVACY

The Website/App intends to protect your personal information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt all sensitive personal information when we transmit such information over the internet. We also require that our registered third-party service providers protect such information from unauthorized access, use and disclosure.

We blend security at multiple steps within our products with state-of-the-art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems. We work hard to protect from unauthorized access, alteration, disclosure or destruction of information we hold, including:

1. We use encryption to keep your data private while in transit;
2. We offer a security feature like an OTP verification to help you protect your account;
3. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems;
4. We restrict access to personal information to our employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. Cooperation with Regulations and applicable laws
5. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.